Privacy Policy

 

Financial Strong, Inc d/b/a Be Financial Strong

1. Who we are

Financial Strong, Inc, also doing business as Be Financial Strong (“Financial Strong,” “we,” “us,” or “our”), respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website(s), use our services, join our email or text lists, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

If you have any questions, you can contact us at:
Phone: 855-787-6425
Email: support@financialstrong.com

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name

Email address

Phone number

Mailing address (if provided)

Payment and billing information (processed through third-party payment processors)

Messages or inquiries you send through contact forms, email, or SMS

Any other information you choose to provide (e.g., survey responses, account details)

b. Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:

IP address

Browser type and version

Device type and operating system

Pages viewed and actions taken on the site

Date and time of visit

Referring website or link

c. Cookies and Similar Technologies
We may use cookies and similar technologies to:

Remember your preferences

Improve website performance

Analyze how visitors use our site

You can adjust your browser settings to refuse cookies; however, some site features may not function properly.

3. How We Use Your Information

We use the information we collect for purposes such as:

Providing, operating, and improving our website and services

Responding to your questions, requests, or customer service needs

Sending account notifications and service-related messages

Sending educational content about higher education and financial topics

Sending marketing or promotional communications (only if you have given consent where required)

Processing payments and orders for products or services

Maintaining security, preventing fraud, and enforcing our terms and policies

Complying with legal obligations

4. Text Messaging (SMS) & Mobile Opt-In

If you provide your mobile phone number and consent to receive text messages from Financial Strong, Inc:

You may receive text messages from 855-787-6425 regarding:

Account notifications

Customer care and support

Delivery notifications

Educational information (including higher education and financial topics)

Marketing and promotional messages related to Financial Strong, Inc and Be Financial Strong

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP.

You can reply HELP for assistance or more information.

Mobile Opt-In Data Protection

We do not sell, rent, trade, or share your mobile opt-in information (including your phone number and consent status) with third parties for their promotional, marketing, or any other purposes.

Any information-sharing that may occur for other types of data under this Privacy Policy does not apply to mobile opt-in data.

Mobile opt-in information is used only to send you messages that you have consented to receive from Financial Strong, Inc / Be Financial Strong.

5. How We Share Your Information

We do not sell your personal information.

We may share your information in the following limited situations:

Service Providers: With trusted third-party vendors who perform services for us (such as website hosting, analytics, email service providers, or payment processors). They are only allowed to use your information to perform services on our behalf and must protect it.

Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or governmental requests.

Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

Important:

As stated above, mobile opt-in information (your phone number + consent for texts) is not shared with third parties for marketing or any other purposes.

6. Data Retention

We retain your information for as long as necessary to:

Provide you with services

Fulfill the purposes outlined in this Privacy Policy

Comply with legal, accounting, or reporting obligations

When information is no longer needed, we may delete it or anonymize it.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Your Choices & Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Accessing the personal information we hold about you

Requesting corrections or updates to your information

Requesting deletion of your information (subject to legal requirements)

Opting out of marketing communications

You can:

Unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.

Reply STOP to any SMS to stop receiving text messages.

Contact us at support@financialstrong.com to request updates or changes.

10. Third-Party Links

Our website may contain links to third-party websites, articles, or resources. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page.

Your continued use of our website or services after any changes are posted means that you accept the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Financial Strong, Inc d/b/a Be Financial Strong
Phone: 855-787-6425
Email: support@financialstrong.com

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Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Financial Strong, Inc from 855-787-6425 regarding:

Account notifications

Customer care

Delivery notifications

Higher education and financial information

Marketing related to Financial Strong, Inc

Consent is not a condition of purchase.
Message frequency varies. Message & data rates may apply.

You can:

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Contact us at support@financialstrong.com, and we will respond within 24 business hours.

 

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